CX Centric Conversations: CX During a Pandemic

I joined international experts from across the world and host Jonathan Daniels from CX Brussels, to discuss the changes we we were seeing and experiencing managing CX during a global pandemic.

We covered topics like creative ways to manage CX, heard local stories and focused on future planning in the aftermath. Many of the participants who attended the virtual session, expressed that COVID was causing major issues for them inclusive of loss of business.

Follow the link to see more.